Refund Policy

Avanya eBooks – Read Smarter, Live Better: At Avanya eBooks, we strive to provide our readers with high-quality digital content and a seamless reading experience. Since our products are digital and delivered instantly, we follow a specific refund policy outlined below.📘 1. Digital Product Policy: All our products — including eBooks, guides, and digital downloads — are non-returnable due to their digital nature. Once an order is completed and the file has been delivered or downloaded, we cannot issue refunds or exchanges.💡 2. Refund Eligibility: Refunds may be considered only in the following cases: The purchased eBook file is corrupted or unreadable and cannot be replaced. You were charged more than once for the same product. The eBook was not delivered due to a technical issue from our side (and verified by our support team). If any of these situations apply, please contact our support team within 7 days of purchase at:📧 avanayareaders@gmail.com⚙️ 3. How to Request a Refund request a refund: Please send us: Your Order, the Registered Email Address used for purchase short description of the issue (with screenshots if applicable)Our support team will review your request within 3–5 business days and respond accordingly.🔁 4. Replacement Policy If a file is corrupted or incomplete, we will attempt to reissue the correct version of the eBook before processing a refund.⏳ 5. Processing Time Once a refund is approved, it will be credited to your original payment method within 5–10 business days, depending on your bank or payment provider.❌ 6. No Refunds Will Be Issued For Buyer’s remorse or change of mind Incorrect product purchased by mistake Download or compatibility issues caused by the user’s device Unauthorized sharing or distribution of purchased content. 💬 7. Need Help? If you have questions or concerns about our Refund Policy, reach out anytime at:📧 avanayareaders@gmail.com📞 +91-9644757509🛡️ Avanya Promise are committed to ensuring that every reader has a fair and satisfying experience with Avanya eBooks. Your trust means everything to us.